Privacy Policy

This privacy policy sets out how Drivers4U uses and protects any information that you give Drivers4U when you use this Website. Drivers4U is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this privacy statement. Drivers4U may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

INFORMATION THAT IS OR MAY BE COLLECTED FROM YOU

We may collect the following information:

• Name: We use your first and last name to make your experience with Drivers4U seamless.
• Email: We use your email ID for sending any transactional messages, receipts, and occasional promotional communication from Drivers4U.
• Phone Number: We use your phone number to verify your identity, connect you to our drivers, and for communication between Drivers4U, our partners, and you.
• Location Info: We use your location info, as provided by you through the Drivers4U website, to find nearest drivers, calculate your fare, and other related activities.
• Analytics Tools: We use analytics tools to understand your usage of the Drivers4U website and our services to improve your experience with us.
• User-Generated Content: We store and use user-generated content to make your experience seamless, help provide feedback, review our services, and assist with any queries related to our services.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with better service, particularly for the following reasons:

• Internal record keeping.
• We may use the information to improve our services.
• We may periodically send promotional emails, SMSs, or push notifications about new products, special offers, or other information which we think you may find interesting using the email address you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail.
• We may use the information to customize the Website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

ACCOUNT SECURITY

You are solely responsible for the confidentiality of any password and other account information that you create in order to access or use the Website. You agree to notify us immediately of any unauthorized use of your account, username, or password. You also agree that Drivers4U is not liable in any manner for any loss that you may incur as a result of any third party using your password, either with or without your knowledge. You are solely liable for any losses incurred by us, our affiliates, officers, directors, employees, consultants, agents, and representatives due to misuse of your account or password. You will not under any circumstances use the account, username, or password of someone else at any time.

PROHIBITED USES:

You are prohibited from violating or attempting to violate any security features of any of our Website including, without limitation:

• (a) Accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access.
• (b) Attempting to probe, scan, or test the vulnerability of any of our Website or any associated services, systems, or networks, or to breach security or authentication measures without proper authorization.
• (c) Using any automated process or service (such as any spider, robot, or automated searching or "scraping" tool) to monitor, access, or copy any content from any Website.
• (d) Interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Website, overloading, initiating, or facilitating any "denial of service" attack, "flooding," "spamming," "mail bombing," or "crashing."
• (e) Using any of our Website or servers to send unsolicited email, including, without limitation, promotions, or advertisements for products or services.
• (f) Forging any TCP/IP packet header or any part of the header information in any email or in any posting using any of our Website.
• (g) Attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Drivers4U in providing the Website or our Services.

Any violation of system or network security may subject you to civil and/or criminal liability and will result in a loss of your ability to access and use the Website.

DEBIT / CREDIT CARD DETAILS

You agree, understand, and confirm that the credit card details provided by you for registering on this Website will be correct and accurate, and you shall not use a credit card that is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to us. Further, the said information will not be utilized and shared by us with any third parties unless required by law, regulation, or court order.

HOW WE USE COOKIES

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better Website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. Notwithstanding the above, we confirm that we shall at all times be in full compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Account and Data Queries

If you wish to permanently delete your account or have any questions regarding your data, please don't hesitate to contact us at info@drivers4u.in. We are here to assist you.